Payment & Security
Payment & Security Policy
This Payment & Security Policy explains how payments are handled when you place an order through easevion.com.
Easevion.com is operated by Wuhan Min'e Technology Co., Ltd. (武汉市闽鄂科技有限公司).
1. Payment Methods
The payment methods available for your order will be displayed during checkout.
Available payment options may vary depending on:
- Your location
- Selected currency
- Device or browser
- Order value
- Payment services available at the time of purchase
Only payment methods shown as available during checkout can be used to complete an order.
2. Payment Authorization
All orders are subject to payment authorization, verification, and fraud-prevention review.
A payment provider, card issuer, bank, or other financial institution may:
- Approve or decline a transaction
- Request additional verification
- Place a temporary authorization hold
- Apply transaction limits
- Require further security checks
Easevion does not control the approval decisions, authorization procedures, hold periods, or release schedules of independent payment providers or financial institutions.
If your payment is declined, we recommend contacting your payment provider or trying another payment method available during checkout.
3. Checkout Security
Easevion uses Shopify as its ecommerce platform, together with participating third-party payment providers, to support checkout and payment processing.
Payment transactions may be processed through secure systems operated by Shopify, payment processors, card networks, banks, and other participating financial institutions.
We take reasonable steps to maintain the security of our website and checkout experience. However, no online transmission, electronic processing system, or data-storage method can be guaranteed to be completely secure.
Customers should also take reasonable steps to protect their information by:
- Using trusted devices and networks
- Keeping account credentials confidential
- Avoiding shared or public devices when possible
- Checking that they are visiting easevion.com before entering payment information
Easevion will never ask you to send complete payment card details by email or customer-support message.
4. Pricing and Order Total
Before you submit payment, checkout will display the applicable order information, which may include:
- Product price
- Quantity
- Discounts
- Shipping charges
- Applicable taxes
- Final order total
Please review your order carefully before completing payment.
The amount displayed at checkout before the order is submitted will generally be the amount authorized for that transaction, subject to any separate fees imposed by your payment provider.
5. Currency and Foreign Exchange
Prices may be displayed or processed in different currencies depending on your location and the checkout configuration available to you.
If your payment method uses a different currency from the currency charged at checkout, your bank, card issuer, or payment provider may apply:
- Currency conversion rates
- Foreign transaction fees
- Exchange-rate adjustments
- Other financial institution charges
These fees and exchange rates are determined independently by your payment provider and are not controlled by Easevion.
6. Temporary Authorization Holds
In some cases, your bank or card issuer may display a temporary authorization or pending charge before an order is fully completed.
A temporary authorization does not always mean that a final charge has been completed.
If an unsuccessful or canceled payment remains pending, the time required for the authorization to disappear depends on your bank, card issuer, or payment provider.
Easevion cannot control the release schedule for these temporary holds.
7. Failed or Declined Payments
A payment may fail or be declined for reasons including:
- Incorrect payment information
- Insufficient funds
- Card restrictions
- Bank security checks
- Payment-provider limitations
- Billing-address verification
- Fraud-prevention screening
- Technical or network issues
If payment cannot be successfully authorized, the order may not be completed.
Please confirm your payment details or contact your bank or payment provider if you need additional information about a declined transaction.
8. Duplicate or Unexpected Charges
If you believe you have been charged more than once for the same order, please first review your bank or payment account to determine whether one of the transactions is a temporary authorization.
If you still believe an incorrect or duplicate charge has occurred, contact us at:
Please provide:
- Your order number
- Email address used at checkout
- Transaction date
- Amount charged
For your security, do not send your complete payment card number or security code by email.
9. Discount Codes and Promotional Offers
Discount codes must generally be entered before checkout is completed.
Discount codes and promotional offers may be subject to:
- Eligibility requirements
- Expiration dates
- Minimum purchase amounts
- Product exclusions
- Geographic restrictions
- Usage limits
- Other promotion-specific conditions
Unless expressly stated otherwise, promotional codes:
- Cannot be exchanged for cash
- Cannot be applied retroactively to completed orders
- May not be combined with other offers
- May be limited to one use per customer or order
The applicable promotional terms displayed with an offer will govern that promotion.
10. Taxes and Other Charges
Applicable taxes and shipping charges will be displayed during checkout where required or supported.
For international purchases, additional duties, import taxes, customs charges, or other local fees may apply depending on the destination.
Please refer to our Shipping Policy for additional information regarding international orders.
11. Refunds
Approved refunds are generally returned to the original payment method used for the purchase unless another method is required or permitted by the applicable payment provider or law.
After Easevion issues an approved refund, your bank, card issuer, or payment provider may require additional processing time before the funds appear in your account.
Easevion does not control the processing timelines of independent financial institutions.
For additional information regarding refund eligibility, please review our Return & Refund Policy.
12. Payment Disputes
If you believe there is an issue with a payment or charge associated with your Easevion order, we encourage you to contact our customer support team first so that we can review the transaction.
Please provide enough information for us to locate the order and understand the issue.
Nothing in this section limits any rights you may have through your bank, card issuer, payment provider, or applicable consumer law.
13. Fraud Prevention and Order Verification
To help protect customers and our store, certain transactions may be subject to additional review.
We may request reasonable verification or temporarily delay fulfillment where a transaction appears unusual or requires additional confirmation.
Orders may be refused or canceled where reasonably necessary due to:
- Suspected fraud
- Unauthorized payment activity
- Failed payment verification
- Inconsistent order information
- Other security concerns
If an order is canceled after payment has been successfully captured, an appropriate refund will be issued in accordance with our applicable policies and payment-provider procedures.
14. Privacy and Payment Information
Information collected in connection with checkout and payment may be processed by:
- Easevion
- Shopify
- Payment processors
- Banks or card issuers
- Fraud-prevention providers
- Other service providers involved in completing the transaction
For more information about how Easevion handles personal information, please review our Privacy Policy.
Independent payment providers may also process information according to their own privacy policies.
15. Contact Us
If you have questions regarding payments, charges, checkout, discount codes, or a transaction associated with your order, please contact us:
Brand: Easevion
Legal Entity: Wuhan Min'e Technology Co., Ltd.
Chinese Legal Name: 武汉市闽鄂科技有限公司
Registered Address:
No. 04, 3rd Floor, Building 1, Phase 3, International Enterprise Center, 1st Floor, Guanggu Avenue, Donghu New Technology Zone, Wuhan City, Hubei Province, China
Customer Support Email:
service@easevion.com
For order-related inquiries, please include your order number and the email address used at checkout.
For security reasons, please do not send complete credit card numbers, CVV/security codes, or online banking passwords by email.
Easevion.com is operated by Wuhan Min'e Technology Co., Ltd.