CONTACT US

Need help with a product or an existing order? The Easevion Customer Support Team is here to assist with product questions, order updates, shipping and tracking, returns, payments, privacy requests, and other customer service matters.

Email: service@easevion.com

For order-related inquiries, please include your order number and the email address used at checkout. This will help us locate your order and assist you more efficiently.

If your order arrives damaged, defective, incomplete, or incorrect, please provide clear photos or videos of the product, packaging, and shipping label where available. This information will help our team review the issue and determine the appropriate next steps.

Please contact us before returning any item. Once we review your request, our customer support team will provide the applicable return instructions and return address.

We aim to respond to most inquiries within 1–2 business days. Requests involving shipping carriers, payment providers, order investigations, or privacy matters may require additional review time.

Company Information

Brand: Easevion
Legal Entity: Wuhan Min'e Technology Co., Ltd.
Chinese Legal Name: 武汉市闽鄂科技有限公司
Registered Address: No. 04, 3rd Floor, Building 1, Phase 3, International Enterprise Center, 1st Floor, Guanggu Avenue, Donghu New Technology Zone, Wuhan City, Hubei Province, China
Customer Support Email: service@easevion.com

Easevion.com is operated by Wuhan Min'e Technology Co., Ltd., which is responsible for the operation of the online store, customer support, order coordination, and related ecommerce services.